AI-powered supply and demand management

Client snapshot

Ilsanta's pharmaceutical sales team - an independent unit handling thousands of supply and demand items every year.

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The challenge

There was a central system to track supply and demand for pharmaceutical products. Everything was done manually via email, spreadsheets, and documents. This wasted time, caused delays, lost data, and led to costly mistakes.

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What we did

• A central Airtable system is created that is simple to use and easy to adjust as needs change.
  
• Used AI to scan emails, structure the data, and add context automatically. Now all research, proposal and request/request data are organized by the system immediately.
  
• Set up automatic RFQ creation and emailing to suppliers.
  
• La creazione automaticamente le offerte di client e ordine di acquisizione (PO), che usato per essere fatto automaticamente.
  
• A dashboard is built to track supply, demand, and sales in real time and spot trends easily.

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Results

• Faster process: Each salesperson saves about 10 hours per month. Inquiries are handled much faster.
  
• Fewer errors: AI automation cuts down human mistakes. Built-in reminders and checks keep everything on track.
  
• Data-driven decisions: The team now sees which countries, clients, suppliers, and salespeople bring the most profit - and can adjust strategy accordingly. They also spot changes in demand and supply sooner.
• Motivated team: With boring manual work gone, people focus on real sales and smarter decisions.
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“The Maven Labs system built for our pharmaceutical sales has completely changed the way we work. AI automation saved us time and helped us respond to the market faster. We now have full visibility, and the team is more motivated and productive.” - Tomas Godelis, Executive Director, Ilsanta

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Selected tools

• Airtable - allows you to create your own CRM or other system according to your needs without programmers. Suitable for companies with non-standard processes that require flexibility. Try for free →
• Make - powerful automation platform with low operation costs. Suitable when you need to connect many systems or complex processes. Try for free →
• OpenAI - Advanced artificial intelligence models used to generate content, analyze or automate tasks. After testing various LLM solutions for this specific task, OpenAI proved to be the most accurate.

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